~~NOTOC~~ ====== Frequently Asked Questions ====== ===== T4C.exe was unexpectedly deleted? Is Windows Defender detecting the game as malware? ===== **Solution:**\\ Go to Windows Defender (Windows Security) and add an exclusion (via the "+ Add an exclusion" button). Just below, a drop-down menu appears with the options "File" or "Folder". Select "Folder" and add the game's installation directory. By default, the path is: ''C:/Program Files (x86)/The4thComing'' Windows Defender will no longer scan this folder. **IMPORTANT:** Still in Windows Defender, go to "Protection history" and click on the action that quarantined T4C. You must **restore and allow** it. This step will restore your T4C.exe file if it was deleted after being falsely detected as malware. ===== Your accounts are deleted every time you launch the game? Macros or settings are not saving correctly? ===== **Solution:**\\ The save folder, located in ''%USERPROFILE%\AppData\Local\Dialsoft'' (also accessible via the "Show game data folder" button in the launcher, just to the right of the settings button), is in **read-only mode**. This prevents writing to the save files and blocks proper game functionality. To fix this issue, **uncheck the read-only option** on the Dialsoft folder (accessible via **right-click → Properties**, or using **Alt + Enter** with the folder selected). Make sure to apply this **recursively** by selecting the option: "**Apply changes to this folder, subfolders, and files**". ===== The game still doesn't work after these steps? ===== **Solution:**\\ - Run a "**File Verification**" from the T4C Launcher - If it still doesn't work: uninstall the game, delete any remaining files in the installation directory, restart your PC, and reinstall the game - Download links (choose one): - **Steam Version:** [[https://store.steampowered.com/app/523750/The_4th_Coming|Download T4C on Steam]] - **Web Version:** [[https://support.t4c.com/download/t4c_launcher_setup.exe|Download T4C]] **Only as a last resort:** - Backup the "Dialsoft" save folder (located at: ''%USERPROFILE%\AppData\Local\Dialsoft'') - Then delete the original "Dialsoft" folder (located at: ''%USERPROFILE%\AppData\Local\Dialsoft'') - **NOTE:** This will **delete your accounts, macros, CC, settings, map discoveries, etc.** - Restart the game, and your problems should now be resolved.