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en:main:foire_aux_questions [2024/08/21 03:21] epsilonsen:main:foire_aux_questions [2025/12/17 04:34] (current) – external edit 127.0.0.1
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 ~~NOTOC~~ ~~NOTOC~~
-====== FAQ ====== +====== Frequently Asked Questions ====== 
-===== T4C.exe was unexpectedly deleted? Windows Defender detects the game as malware? =====+===== T4C.exe was unexpectedly deleted? Is Windows Defender detecting the game as malware? =====
 **Solution:**\\ **Solution:**\\
-Go to Windows Defender (Windows Security) and add an exclusion (using the button: "+ Add an exclusion"). You will then see a drop-down menu with the options "File" or "Folder."+Go to Windows Defender (Windows Security) and add an exclusion (via the "+ Add an exclusion" button).   
 +Just below, a drop-down menu appears with the options "File" or "Folder".  
  
-Select "Folder" and add the games installation directory, which by default is: ''C:/Program Files (x86)/The4thComing'' +Select "Folder" and add the game's installation directory. By default, the path is:   
-Windows Defender will no longer consider this folder in its scans.+''C:/Program Files (x86)/The4thComing''   
 +Windows Defender will no longer scan this folder.  
  
-IMPORTANT: You must also go to "Protection Historyin Windows Defender and click on the action that quarantined T4C, then restore and allow T4C. This action will restore your T4C.exe file if it was deleted because it was detected as malware.+**IMPORTANT:** Still in Windows Defender, go to "Protection history" and click on the action   
 +that quarantined T4C. You must **restore and allow** it  
 +This step will restore your T4C.exe file if it was deleted after being falsely detected as malware.  
  
-===== Your accounts are erased each time you launch the launcher without explanationYour macros or options are not saving correctly? =====+===== Your accounts are deleted every time you launch the gameMacros or settings are not saving correctly? =====
 **Solution:**\\ **Solution:**\\
-The save folder, located at ''%USERPROFILE%\AppData\Local\Dialsoft'' (also accessible via the "Show Folder Containing Game Data" button on the launcher just to the right of the settings button), is in read-only mode, preventing writing to the save files and thus blocking the proper functioning of the game.+The save folder, located in ''%USERPROFILE%\AppData\Local\Dialsoft''   
 +(also accessible via the "Show game data folder" button in the launcher,   
 +just to the right of the settings button), is in **read-only mode**.   
 +This prevents writing to the save files and blocks proper game functionality 
  
-To fix this issue, simply uncheck the read-only option on the Dialsoft folder (accessible by right-clicking the folder and choosing "Properties,or using the shortcut "Alt + Enterwith the folder selected). Be sure to do it 'recursively' to affect all files in all subfolders by selecting the option "Apply changes to this folder, subfolders, and files."+To fix this issue, **uncheck the read-only option** on the Dialsoft folder   
 +(accessible via **right-click → Properties**, or using **Alt + Enter** with the folder selected).   
 +Make sure to apply this **recursively** by selecting the option:   
 +"**Apply changes to this folder, subfolders, and files**".  
  
-===== The game still doesnt work after these steps? =====+===== The game still doesn't work after these steps? =====
 **Solution:**\\ **Solution:**\\
-  - Perform a "File Check" from the T4C Launcher +  - Run a "**File Verification**" from the T4C Launcher   
-  - If it still doesnt work: uninstall the game, delete any remaining files in the installation directory, restart your PC, and then reinstall the game +  - If it still doesn't work: uninstall the game, delete any remaining files   
-  - Download link (choose one):  +    in the installation directory, restart your PC, and reinstall the game   
-     Web Version: [[https://support.t4c.com/download/t4c_launcher_setup.exe|T4C Launcher Setup on T4C.com]] +  - Download links (choose one):   
-     Steam Version: [[https://store.steampowered.com/app/523750/The_4th_Coming|The 4th Coming on Steam]]+    **Steam Version:** [[https://store.steampowered.com/app/523750/The_4th_Coming|Download T4C on Steam]]   
 +    **Web Version:** [[https://support.t4c.com/download/t4c_launcher_setup.exe|Download T4C]]  
  
-**Only do this as a last resort:** +**Only as a last resort:**   
-  - Backup the "Dialsoft" save folder somewhere (located at: ''%USERPROFILE%\AppData\Local\Dialsoft''+  - Backup the "Dialsoft" save folder   
-  - Then delete the original "Dialsoft" folder (located at: ''%USERPROFILE%\AppData\Local\Dialsoft''+    (located at: ''%USERPROFILE%\AppData\Local\Dialsoft''  
-    - NOTE: This will delete your accounts, macros, CC, in-game map reveal, etc. +  - Then delete the original "Dialsoft" folder   
-  - Restart the game, and your issues should now be resolved.+    (located at: ''%USERPROFILE%\AppData\Local\Dialsoft''  
 +    - **NOTE:** This will **delete your accounts, macros, CC, settings, map discoveries, etc.**   
 +  - Restart the game, and your problems should now be resolved.  
  
en/main/foire_aux_questions.1724203298.txt.gz · Last modified: 2025/12/17 04:32